The second-hand marketplace Users Voice Anger About Sizing Modifications
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.